fg88's Responsible Gaming — Your Protection, Our Commitment
fg88 believes healthy entertainment is the best experience. Use our tools and policies to set your limits and enjoy safely.
Why is Responsible Gaming Important?
Online gaming and betting can be exciting entertainment, but it always needs to be kept under control. At fg88, we believe the real joy of playing comes when every player participates consciously and within their limits.
Our goal is not only to provide the best gaming experience — we want every member to stay mentally well and maintain financial security. That is why fg88 has developed a number of tools and guidelines to help you enjoy games safely and responsibly.
All services at fg88 are for those aged 21 and above only. Gaming of any kind is strictly prohibited for minors.
Our Protection Tools
fg88 keeps these tools ready for you at all times — set your limits however you choose.
Deposit Limit
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, no deposits beyond that amount can be made — this protects against overspending.
Time-Out Feature
If you want to take a temporary break from playing, use the time-out option. Your account can be temporarily closed for anywhere from 24 hours to 30 days. You will not be able to log in during this period.
Self-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. This is a long-term (6 months to permanent) account deactivation — no promotional communications will be sent during this period either.
Session Time Reminder
Keep the session timer on to remind you how long you have been playing. After a set time you will receive a notification to encourage you to take a break.
View Betting History
You can view your complete betting and deposit history in your account. Analyze your own patterns and make decisions as needed — awareness is the first step to protection.
24/7 Support
fg88's support team is always ready for any issue. Chat via live chat or email [email protected] — help is available in both Bengali and English.
How to Self-Exclude?
Self-exclusion is a significant decision. At fg88, the process is simple and completely confidential. Follow the steps below.
Your deposit balance will remain safe during self-exclusion and you will have the option to withdraw it once the period ends. Opening any new account during the exclusion period is not allowed.
Log In to Your Account
Log in to your account at fg88 and go to the "Account Settings" page.
Open the "Responsible Gaming" Section
In the settings, select the "Responsible Gaming" tab.
Select Your Self-Exclusion Duration
Choose between 6 months, 1 year, or permanent exclusion, then confirm your selection.
Contact Support (If Needed)
If you have trouble with the portal, email [email protected] directly or let us know via live chat — the team will assist you.
Signs of Problematic Gaming
It is important to pay attention to your own gaming habits. If any of the following apply to you, consider taking a break and contacting support.
- You are repeatedly spending more than your set budget
- You are placing larger bets to recover losses
- You are lying to family or friends about your gaming
- You are neglecting daily tasks or responsibilities to play
- You feel mentally restless when you cannot play
- You are betting by taking on debt or breaking into savings
- You have tried to stop playing but cannot
Tips for Healthy Gaming
Playing responsibly does not mean less fun — it means ensuring long-term healthy entertainment.
Decide on a fixed budget before you start playing — only spend what you can afford to lose without any problem.
Do not play beyond a set time each day. Take regular breaks — use a timer or session reminder.
Do not think of gaming as a source of income. It is entertainment — if you lose, treat it as the cost of that entertainment.
Protection of Minors
fg88's services are for those aged 21 and above only. We take a strict stance against minors accessing our gaming platform.
If there are minor members in your household, take the following steps:
- Keep your fg88 login details (username and password) completely private
- Always log out of your account after use
- Do not save your password on shared devices
- Use parental control software for children's internet access
- If you suspect a minor is using the account, contact support immediately
We verify age at registration and reserve the right to request identity documents in any case of suspicion.
Get in Touch for Help
You do not have to deal with gaming problems alone. fg88's support team is by your side — our goal is to help, not to judge.
Live Chat Support
Our team is always available on 24/7 live chat. Share your concern in Bengali — you will get quick assistance.
Email Support
If you want to provide more detail, email us at [email protected]. Both Bengali and English are accepted.
The support team will assist you with setting deposit limits, activating a time-out, or going through self-exclusion. Your information will remain completely confidential.
Common Questions About Responsible Gaming
Enjoy safely, play responsibly
Visit fg88's games section, check our FAQ, or get support via live chat — we are always by your side.